The information we collect on our site is located in the forms for inquiries, registration or ordering.All mandatory data fields are marked as such and they must be filled in and the rest are marked as voluntary and are not mandatory for replenishment.
The information that may be requested contains the following data: name, surname, email address, postal address, phone number, etc.
2. How the information is used
Any information we collect from you may be used in one of the following ways:
To process your order made on our site (We need this information to prepare and send you the products / services you ordered.
Improve your experience with our site (your information helps us better meet your individual needs)
Improve our website (we continually strive to improve our services and site features based on the information and feedback we receive from you)
Improve customer service (your information helps us respond more effectively to your customer service and support requirements)
Sending Periodic Emails (The e-mail address you provide for order processing can be used to send information and up-to-date news / promotions relevant to your order or inquiry if you have consented to this )
3. Disclosure of your personal information to third parties
Collected personal information is not sold, exchanged or otherwise transferred to outsiders." It may be provided to the law enforcement authorities, if requested and required to comply with the law, on the rules of our site, or the protection of the rights, property, or safety of both us and others All collected information that does not represent personal or non-classified information may be provided to other parties for marketing, advertising or other use.
4. Compliance with Regulation (EU) 2016/679 (GDPR)
Under the requirements of the General Data Protection Regulation (EU) 2016/679 of the European Parliament and of the Council of Europe of 27 April 2016, repealing EU Directive 95/46 data protection from "Rumi" Ltd.take all possible technical and organizational measures recognized by applicable data protection law to protect all data that we can store, operate, or process for our customers / users.
How we store and protect our customers personal information:
Personal Information Gathered through the Services of "Rumi" Ltd.may be stored and processed on the territory of the Republic of Bulgaria, or in any other country where"Rumi" Ltd.works."Rumi" Ltd.does not transfer the collected personal information to a country or jurisdiction that does not have the same high data protection requirements as the laws of Bulgaria or EU Member States.
In the event of the need to transfer collected personal information and data across borders, we guarantee a high level of data protection through contractual clauses or other instruments recognized by applicable law.
We guarantee a high level of data protection as we have taken the necessary steps to avoid exposing your personal information to third parties, which includes the following steps:
We store the collected personal information on a server located in a DATA Center with high security standards that include physical identification of access to it by ID card, 24-hour on-site staff and video control.
Employees of"Rumi" Ltd.who have access to your personal information have signed agreements on confidentiality and non-disclosure of information that ensure the use of collected personal information solely for the purpose of performing their work.
"Rumi" Ltd.is committed to the protection of your personal information and information.When you enter confidential information (such as username and password) in the order form or in the client part, this information is encrypted using an SSL security certificate secure socket layer technology, but there is no method of transmitting information over the Internet or electronically, as well as a 100% secure electronic data storing method, so we can not guarantee its absolute security. your personal information, please contact us. "Rumi" Ltd.uses an external platform and a credit card processing company, for your online payments to buy services / products that do not retain, share, store, or use personal information for other purposes.
For Users / Customers in the EU,"Rumi" Ltd.meets the EU's general data protection regulation, as defined by the European Union, in relation to the collection, use and preservation of personal data."Rumi" Ltd.verifies that it complies with the requirements for notification, selection for further shifting, security, data integrity, access and performance.
We use information you provide to us, other than customer data, to manage, maintain, refine and provide all the features of the service you have requested and to provide support related to your service or purchased product We process customer data only in accordance with the instructions provided by that customer or user.
We respect your personal data and give you access to the data you may have provided through the use of our services / or ordering.If you want to access or change any personal data we keep for you, or to request to delete any information about you that we have received through the use of our services, you may contact us at any time, as specified in the questioning form on our website. we will block or delete all information ation that we have for you from our database. You can update, amend or delete your account information at any time from your Clients.
Please note that although the changes you make will be immediately reflected in active user databases or within a reasonable amount of time, we may retain all the information you provide to prevent fraud , misuse or other legal obligations, or when we believe we have a good reason to do so, you may refuse to provide us with personal information, in which case we may fail to provide some of the service functions.
We only store personal data gathered by the user while the account is active or else we store them for a limited period of time until we need them to fulfill the purposes for which we have originally collected them, unless otherwise provided by law, we will retain and use the information necessary to comply with our legal obligations, resolve disputes and apply our agreements as follows.
- Payment information is retained for 11 years in accordance with accounting and tax laws - Legal transaction information is retained for 10 years in accordance with the general limitation period set for civil claims
"Rumi" Ltd.does not own, control, or manage the use of customer data stored or processed through the use of our services." Only the user has the right to access, process and manage the use of such client data."Rumi" Ltd.does not know what client data is actually stored or provided by a customer of the service and does not have direct access to such client data unless it is authorized by the customer or if necessary to provide the customer services, As required.
Since"Rumi" Ltd.does not collect or determine how to use personal data contained in client data, and because it does not specify the purposes for which such personal data is collected or its use,"Rumi" Ltd.does not act as data controller under the General Data Protection Regulation and has no associated responsibilities under EU law."Rumi" Ltd.only responsible pursuant to Article 14 of DIRECTIVE 2000/31 / EC OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL OF EUROPE of 8 June 2000"Rumi" Ltd.should only be considered as processing data on behalf of its clients for any customer information containing personal information that is subject to GDPR requirements.
Customer is the Data Administrator under the Regulation for all client data containing personal information, which means that this party controls the manner in which that personal data is collected and used, as well as the determination of the purposes and means of processing of such personal data.
5. Terms and Conditions
The terms and conditions for the use of the site are stated in the General Terms and Conditions" "Cookies" and "Usage Rights" section which establish the use, renunciation, limited liability, etc. governing the use of our website and services.
6. Your consent
By using our site, you agree to this privacy statement.
7. Changes to the Privacy Statement
8. Ask or Contact Us